The goal of the Customer Service Department at Caleon is to maintain the highest customer satisfaction level possible by providing accurate and timely responses and resolutions to our customers' needs. The Customer Service Department can assist you with questions, concerns, or problems as they relate to:
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Subscription Renewal Inquiries
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Replacements for missing or defective issues
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Modifications to existing subscriptions
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Customer contact and address changes and updates
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Payment inquiries
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Order placement for back-issues
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General product or pricing inquiries on
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Customer Service Department Ordering Back Issues
Caleon Group honors claims for missing issues free-of-charge if received within three months of the shipment date of the order. Claims for older issues are provided at the prevailing back-issue rate, and require prepayment. Contact Customer Service directly for current pricing.
Even though our on-line catalog is here for you 24 hours a day, our staff is also here during regular business hours anytime you want a real person to talk to.
